What our Customers say...


Five Stars

I have used SERVPRO of Pewaukee and Sussex twice for work my clients needed done. One was water and mold remediation from an unattended and later flooded hot tub room and the second for bio clean up. The customer service was beyond expectations and to my surprise included helping my client move some plants and shoveling her driveway!! The work was prompt, done with care and done correctly. Communication was stellar. This is my only Go To for remediation services. 

After a recent snow storm we used their services. Everything turned out perfect. 

Five Stars!

My business suffered a water damage in the bathroom. SERVPRO was quick to respond and the entire process did not take long at all either. That's what you need when you have a business. They did great work, and if my bathroom floods again I know who to call. 

Five stars all around.

My cousin and I share a home, and we had a small fire that originated in the kitchen. SERVPRO of Pewaukee were everything we hoped for. They got out kitchen back to its old self but MUCH better than it was before! Loved that they worked with the insurance company. These guys are great! Top quality. 

These guys did fantastic work on the water damage I had at my shop. Absolutely recommend and would use them again! Quick, efficient, knowledgeable. I respect that. Kudos!

We had mold in our kitchen. These men were so polite and kind to my husband and I. They explained everything that was going to happen. I'm elderly, so I like to know what's going on and being comfortable with it. Their work was just fantastic but so was their work ethic and job performance.


I just had some water damage in my condo due to the a/c drain pipe failure. I called SERVPRO of Pewaukee. OMG! They were there within a short period of time and are amazing to work with. Ryan is very professional and helpful. He explained everything as the project progressed, recommended the restoration contractor, and is working with my insurance adjuster to make sure everything is taken care of. I highly recommend this company!!

Johan and Ryan and their crew were amazing. After water damage affected all 3 floors in our home, they promptly showed up and started getting our house back together. There was ceiling, wall, and floor repair work and the crew understood exactly what was needed, while also being respectful of our working-from-home situation during COVID. They were in communication with us at each step and answered our many questions. They stopped by regularly to check on the dehumidifiers and always called before showing up. Ryan and Johan are professional, considerate and we're very grateful to have SERVPRO's help during a tough time. 

Johan van Niekerk called me within 30 minutes of me calling SERVPRO and giving the receptionist the information why I called. He set up a time to come see just what the issue was. Luckily I had a minor moisture from the water leak from the unit above me. Explained everything and told me what I needed to do and that I would not have to file a claim as it was an easy fix. Thank you for your prompt service. You and your team are #1.

These guys did such a good job with our garage. We had a fire in our garage that also went into our mud room. They were all very kind, informative and professional. I know who I'll call if something like this ever happens again that's for sure. 

I have nothing bad to say about my experience with this company. I had water damage at my business, and they were super accommodating despite my busy schedule. Johan took the time to explain the process and the procedures to me. Everything was just awesome. Many thank you's!

Our oven had caught fire, and we called SERVPRO. They were very responsive to our situation. They took all these notes, photos and documentation and are also dealing with our insurance. They did a fantastic job of cleaning up a horrible situation. My kitchen looks amazing and you can't tell there was a fire here. 

Had some flooding happen at our workplace. These guys were on top of it. They knew their stuff, were timely, professional and did such a great job. I would absolutely recommend. 

I am super glad I called SERVPRO when I had a fire damage occur in my kitchen! The kitchen, the walls, cabinets and appliances were all damaged either by fire or soot and they just came right in, knew what they were doing and fixed it right up. I mean you honestly can't tell there was ever a fire in my house. Just awesome. 

We had a horrible fire damage in our home- the cleanup was almost unbelievable. It was such a devastating experience. These guys made my home look so good, so brand new. They were super helpful and delicate with me through the whole process. I can't thank them enough. 

Had these guys come out to our office building and fix some water damage we had from a busted pipe. They were on time, communicated great, and did great work. Will definitely be using them again. 

Wonderful to work with very professional and helpful. Big thanks to Ryan and his team!

These guys do some great work. Real nice and pleasant people as well. Def recommend!

Had some blood that needed to be cleaned up. Called these guys and they came out right away. They were friendly and got the job done. Their price was better than the competitors. Great service.

We had bad flooding here in Ohio. These guys came all the way from Wisconsin to help out. We had some water damage, but these guys fixed it right up. They were so professional and kind. We are grateful for them.

Great service. Very professional. Did great work. Will recommend.

I've never had to deal with water damage in my home, but we had an issue with our washing machine's water hose coming off and flooding a few rooms and basement.  We caught it very early and dried it out as best we could.  We called SERVPRO to have them assess our issue.  Ryan and his team came out same day and assessed the situation as thoroughly as they possibly could.  They determined we caught it quickly enough and didn't need to rip up my house to fix it.  He was in a position where he absolutely could have told us we needed to and I would have believed him.  If you ever have water damage in your home don't hesitate to call Ryan to help.   Very impressed!

Highly recommend. The guys did a fantastic job.

If you ever have water issues they are the experts. SERVPRO of Pewaukee will be at your home immediately— cleaning and drying whatever the water affected. Every single person I worked with at this location was knowledgeable, responsive, kind, friendly, and hard working. They dealt directly with our insurance company creating less hassle for us.

We had a nasty accident and a lot of blood needed to be cleaned up. Johan, Ryan & Mike were on site within an hour and had everything done in the same day. They answered all my question and even helped me save a lot of money as they recommended me to file a claim with my home owners insurance. I had no idea that they even covered that. They made the whole experience fluent & fast, and that’s exactly what we were looking for. Would highly recommend them.

Fantastic service, fast, simple process, and most of all, great job

They came out cause we had damaged hardwood floors from a dishwasher leak. They always called me- I never had to call them. The communication was on point and my kitchen looks great. Very pleasant company to work with.

Our basement overflowed from a sump pump leak. They handled everything with our insurance company. They were pretty fast getting to my house also.

Very professional. Had an water damage at my house that needed their attention. The guys that came out to my house were neat, well mannered, and respectful of my home. They even had these cool iPads to document absolutely everything which I really liked. Would recommend to anyone who goes through a crisis situation and needs home restoration services

Had such a great experience with these guys with my water damage. They just did such a fantastic job and I would most definitely recommend

No complaints. Everything was great from start to finish.

Just wanted to leave this review cause we unfortunately had a bio cleanup that needed to get done. They worked with our insurance company and were very responsive. The smell was just horrific..you couldn’t even step into the house. When they were all said and done, it was as if nothing even happened.

Had them do a carpet cleaning for me. They were on time, professional and knew their stuff. I will definitely be recommending them to family and friends. Top notch.

SERVPRO of Pewaukee and Sussex, Ryan and Johann are the best, they are very fast and professional. My Brother-in-law had a major leak in an upstairs bathroom sink that ran all night, it flooded part of the upstairs and ran downstairs. Their demo and clean-up are very respectable neat and clean. They also hauled away all of the damaged drywall and flooring that was damaged. They also have professional equipment to do the job. I would recommend them to anyone.

Thank you SERVPRO PEWAUKEE, Ryan and Johann for helping my brother-in-law in this stressful time.

I am very happy with the cleaning services that SERVPRO provided for my basement. It was full of concrete dust and they removed all of it from the overhead pipes and duct work. No more fine dust everywhere! Thank you.

I’d give them ten stars if I could!! My experience with SERVPRO was amazing...I had water damage to my bedroom and bathroom and Johan and Ryan were there quickly setting up fans to dry it out. They took care of my home like they would their own- It truly was amazing. I would recommend them a thousand times over. True professionals!

All I can say is WOW! This crew went above and BEYOND! They were so prompt getting to our house. They were absolute professionals. They were super polite, answered all of our questions, and were very easy to reach and get in touch with. I am just super impressed... our home is even better than before they came!!!