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Recovering From a Serious Disaster at Your Business | SERVPRO of Pewaukee & Sussex

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Pewaukee & Sussex is here for your business every step of the way, from ERPs to disaster recovery.

Picture this: You have worked hard at work all week, it is Friday afternoon and you are about to leave for the weekend, but suddenly an employee of yours comes rushing in saying a water main broke and water is now pouring from the ceiling.

You will most likely react immediately by jumping up and running toward the situation, and you will do everything in your power to secure your building as quickly as possible. After the adrenaline wears off, you will slowly come to terms with your watery reality.

Now what? You call SERVPRO of Pewaukee & Sussex, of course! Our team is here to help you recover no matter the kind or scale of damage.

Preparation Tips for Your Team

Of course, the best way to navigate disasters is to be prepared for them. Basic emergency plans can help your entire team stay on track in the face of a true disaster, and they can help protect everyone under your roof.

The first thing you should focus on is to make sure everyone is connected and knows how to communicate with each other in an emergency. A text chain, phone tree or even a loud-speaker announcement can inform a lot of people all at once.

You should also take the time to ensure your staff know where your emergency items are located. Water shut-off valves, fire extinguishers and emergency exits should all be part of your building tour, and you should explain how to use these things in an emergency.

Finally, your plan should include steps for what to do after the disaster situation has occurred. Locate and communicate a backup location for your employees to gather, or be sure everyone has what they need to work remotely in the interim.

Recovering Confidently

If you have a plan, you are already halfway there when it comes to a full recovery! After your situation is secure, get SERVPRO® on the phone so we can handle your entire restoration.

We will take over the cleaning and restoration duties so you can focus on communicating with your customers and staff. Your loyal team and consumer base will want to know when you will be back open for regular business, so you should keep them updated on the progress and stay positive throughout the process.

Our team will also work hard to find ways for you to continue working in your business while we are rebuilding your space. While you may have to adjust how you do things temporarily, keep in mind that this is only temporary and regular life is just right around the corner.

We want you to focus on creating an emergency plan that you can use at a moment’s notice, but we also want you to lean on us when disaster does strike. We will work incredibly hard to help you recover faster and enjoy once again all of the benefits that being a business owner in the Waukesha area provides.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

A Single Team, Tackling Damage With Confidence | SERVPRO of Pewaukee & Sussex

2/1/2024 (Permalink)

heavy rain pounding down on a blacktop surface SERVPRO of Pewaukee & Sussex is Here to Help® when any disaster strikes!

We are all familiar with the adage of “when it rains, it pours” and have heard it at least once when it comes to unfortunate life situations. As far as cliches go, this one is especially true in regard to home disasters and unexpected damage situations.

Whether a strong storm came through and flooded your basement or knocked out power or a dishwasher leak started while you were out of the house, it can be really frustrating to figure out where to start during the cleanup process.

That’s where SERVPRO of Pewaukee & Sussex comes into play! We are here to help tackle any sort of home damage no matter how large or extensive it is.

The Toll of Disasters

Disasters can occur in many forms, but they can all be damaging in their own way. Even when you are expecting them, you can’t always control the outcome, so you could be dealing with some serious repercussions in a short amount of time.

Heavy rain can infiltrate your home and lead to flooding, which will warp your walls and floors but can also spark mold growth. High wind can leave your home without power, but it can also tear off shingles or siding with ease. Fires can be extinguished, but soot, smoke and extensive amounts of fire and water damage can be left behind to deal with.

Disasters should always be addressed and evaluated as quickly as possible to avoid compounding damage from setting in. The longer damage lingers, the worse your situation could become.

With any physical toll that your home takes, you will most likely experience a mental toll as well. You deserve to get back to your regular life quickly, which is why you deserve a team that will help get you there.

Total Restoration at Your Fingertips

Our team is available 247 to respond to your home disaster, and we will always answer the phone no matter what day it is. We will immediately start pulling together our resources to help you recover right away.

Our team is composed of certified experts who are highly trained and capable of taking care of your home damage from start to finish. We have years of experience and are not afraid of any sort of project, no matter the scale.

When your roof is peeled off in a storm, we will quickly arrive to tarp over it to protect your belongings and we will get to work drying out your space immediately. If you suffer a flood, we will prioritize removing standing water while drying out your fragile possessions and belongings as quickly as possible.

Total restoration is exactly what we offer! You only will be working with us during your entire recovery period, which can help reduce your stress significantly if you aren’t having to work with multiple companies and contracts.

Our team is ready to help take your home from dreary and damaged to bright and restored in no time at all! Call us as soon as the rain comes pouring in or a house fire starts in your kitchen and we will take care of you.

Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.

Staying Safe Around the Fireplace This Winter | SERVPRO of Pewaukee & Sussex

1/16/2024 (Permalink)

brick chimney with lit fire logs Fire safety is a top priority for us at SERVPRO of Pewaukee & Sussex this winter. Keep your home safe with these helpful tips!

We are powering through the winter season so far in 2024 and many of us are dreaming of those warm summer days that seem still so far off. Since we can’t warm ourselves in the sun this season, we have to do it in other ways! Fireplaces and space heaters are utilized much more heavily at this time of year to create those warm and cozy living spaces.

Unfortunately, there is a direct correlation between an increase in fireplace and space heater use with the rise of house fires during this time of year. SERVPRO of Pewaukee & Sussex wants you to stay safe without the risk of starting a serious fire, so read on to learn more.

Preparing Your Fireplace

The warmth and glow that fireplaces provide can’t be beat, but they can be serious fire hazards if they are not prepared and maintained properly. If you have a real wood-burning fireplace, it is crucial that you continually clean out leftover ash and clean your chimney walls to remove creosote buildup. You should also inspect your chimney annually to check for cracking or structural issues.

Keep flammable possessions far away from the grating and off of the mantle, and make sure your smoke detectors are working. If you have an electric or gas fireplace, you should be continually checking the lines for signs of leaks, as even a tiny gas leak can be a huge danger to your family. Consider installing a carbon monoxide detector next to your fireplace as well.

Where to Set up a Space Heater

The best thing about space heaters is that they are easily portable, making you toasty warm wherever your day takes you inside your home. However, that’s also what makes them dangerous.

Space heaters can be quickly tipped over, and a fire can start almost instantly if there is no one present to set the heater back up right away. Choose a hard, nonflammable surface to set it up, and make sure the cord is lying flat on the ground or secured somehow to reduce tripping hazards.

Keep kids and pets away from the heater, ideally making a three-foot barrier for added protection, and keep curtains and other flammable materials far away from the emanating heat. Always turn off and unplug your heater before leaving the room or before going to bed.

Additional Safety Measures

Not every space heater that is on the market is a safe choice for you to purchase. Just because one is cheaper than another or is advertised as quick-heating doesn’t mean it is safe for you to have in your home. Do thorough research on the specific heater you have in mind and read reviews before purchasing anything.

You should also make sure that the company that produces the heater is reputable and has passed all of their safety certifications. Next, check the features that the space heater comes with. Many of them have safety shut-offs now that will turn the heater off automatically after a certain period of use, which can be a great back up in case you forget to do it yourself.

Finally, you should also take the time to inspect the cord that comes out of the heater. It should be sturdy and well-made and be at least six feet long so you can set it up in a safe location without worry.

Have a happy, safe and warm winter season! Remember that we are here for you if you ever suffer from any sort of fire damage in your home or business. Call us day or night for a quick and reliable recovery.

A quick fire damage restoration is just a phone call away. Call SERVPRO® for immediate assistance.

Water Leak? Check These Areas First | SERVPRO of Pewaukee & Sussex

1/2/2024 (Permalink)

close up of condensation on window pane and ledge Water damage can happen anywhere in your home. Call SERVPRO of Pewaukee & Sussex to restore water damage on your property 24/7, 365.

Whether you realize it or not, you use water in your everyday life in so many different ways. From the moment you brush your teeth in the morning to when you make dinner after you get home from work at night, water is part of our routine in one way or another. While having easy access to water is a privilege, it can also lead to some serious water damage if a leak occurs unexpectedly.

Knowing where to look for the source of a leak can help you take action quicker and stay in control of any emerging water leak issues. Check the spots below first on your search!

Beneath Your Sinks

Our sinks and taps are a necessary part of our homes, but they are the location of where almost all of our water flows out from! That means that suffering a water leak beneath your sink can happen at any time if a seal starts to wear away or a connection starts to loosen.

Once the water has started to leak, it can drip and seep into your walls, into your wooden cupboards and under your floors before it is discovered. Check your water lines often by opening up cabinets and going on a hunt.

Underneath Appliances

Another important aspect of our homes is our appliances, especially those that use water to function. After all, that laundry isn’t going to do itself! Dishwashers, ice makers, washing machines and water heaters use a lot of water to function, and a simple mishap or malfunction in the appliance can lead to serious water leaks.

Water leaks from appliances can be especially troublesome because if they are not caught quickly, water could continually be pumped onto your floor until the cycle is finished or until it is discovered. Get in the habit of checking your appliances regularly while they are running so you can address leaks right at the beginning.

Behind Walls and Under Floors

The trouble with water is that it can easily leak and seep into virtually every surface in your home. Once it is on your floors, it can get into the cracks in your floorboards or it can leak behind your walls.

Once it gets to a hard-to-reach area, it can be really hard to dry out on your own and then mold becomes a concern. If one of your walls feels soft in a particular area or you discover that your floors near your dishwasher are warping, it’s time to investigate.

Around Windows

Condensation is a normal thing to happen around windows and doors when temperatures change drastically outside, but that condensation can also linger on your windows and drip down onto your wooden window sills. Over time, that water can leak down your walls and warp the structural supports behind your drywall.

Gaps, cracks and even structural sagging issues can also invite water inside. Check your windows, doors and skylights for issues any time it rains and be sure they are all shut tight against the elements.

Since it is not possible to completely prevent damage, SERVPRO of Pewaukee & Sussex is here to help! Our team will arrive quickly, address any water extraction needs and also handle your repairs. We will make sure you overcome your water damage as quickly as possible.

Don’t ignore signs of water damage! Call SERVPRO® for a quick restoration.

Staying Calm and in Control During a Flood at Work | SERVPRO of Pewaukee & Sussex

12/22/2023 (Permalink)

Water flowing through doors from a flooded office. Effects Tropical depression. Don't let flooding in your office throw you off your game! Call SERVPRO of Pewaukee & Sussex to restore your space to preloss condition.

We all fall into those routines in the morning as we arrive at work, like flipping on lights, unlocking doors and getting the building ready for another day. While we are running around on autopilot, we never suspect to run right into a disaster situation like a flood!

Floods at work can happen at any time and can be caused by Mother Nature or something simple like a busted water line. No matter how it happens, recovering quickly is key to avoiding long-term and potentially business-ending damage. 

The First Important Steps

The first thing you need to do is stay calm. Many flood situations can’t be prevented, so it’s not your fault! Try to focus on what needs to happen first:

  1. Stay safe. We always want you to stay safe! As soon as you discover the problem, keep your employees out of the area and avoid walking through the water yourself. Assess the situation from a dry location, and get us on the phone right away. We will work on gathering a team and packing up our trucks and then we will be on our way to you. 
  2. Control the disaster. Acting fast can help you avoid suffering further damage. Identify the source of the leak and find the controlling water valve to stop the flow of water. If you can’t quickly locate the problem, turn off the main water valve for the time being.
  3. Start the drying process. Floodwater can be really dangerous, especially if you aren’t sure where the water originated from. Stay out of the water while you are walking around to open windows and turn on fans to start the drying process. Section off the area to keep everyone out until we arrive. 

Working With SERVPRO®

We know that the longer there is water on your floors, the worse the situation will become for you. It is our goal to work as quickly as we can to remove the standing water but also the hidden moisture that is lurking behind your walls and under your floorboards. 

We will take care of your restoration, all you have to do is take care of your staff and find ways to work while we are getting everything done. 

Oftentimes, we are able to close off portions of your building so you can still operate in a limited capacity. We know that every minute you have to be closed unexpectedly can be really hard on your bottom line and on your employees, so we prioritize efficiency in everything that we do. 

Once we have your building dry and ready for repairs, we will get right to work fixing warped floors, replacing damaged carpet and hanging fresh drywall. We are here for you no matter how destructive the flood is!

Do you need repairs after a water disaster in your commercial building? Contact us to get dried out quickly.

Why Having a Local Restoration Team Is Everything | SERVPRO of Pewaukee & Sussex

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Pewaukee & Sussex!

No one wants to think about disaster striking unexpectedly. Homes can be damaged, businesses can be destroyed and lives can be flipped upside down.

Even when we are prepared and know what is coming, it can still be frustrating to see the damage all around you knowing that you can’t do anything to stop it.

No matter what happens in your home, recovering faster always becomes the top priority. That’s where we come in! SERVPRO of Pewaukee & Sussex will be there faster to help you recover.

Making the Right Restoration Choice

Experiencing a home disaster is often an overwhelming experience and can lead to all kinds of emotions and frustrating feelings. This is why having a reliable and friendly restoration team matters! We can make your recovery process much easier.

You want to get back to your normal life as fast as possible, which makes choosing the right restoration team so important. The company you choose should have extensive experience, training and good reviews from previous customers.

SERVPRO of Pewaukee & Sussex does all of this and more! We are also locally owned and operated, which means that we can be there faster no matter what time of day it is. We will respond at 2 a.m. to a serious water disaster or head across town during rush hour to get to you after a house fire.

Our crew will be dedicated to your entire recovery from start to finish. We have a lot of training under our belts that will help us navigate your restoration with ease.

Experience You Can Trust

While having a local crew come to your home is important, it is also important to have the resources you need in order to completely recover. SERVPRO® proudly comes with the added benefit of being backed by a national leading brand. That means that the size of your disaster won’t matter! We will have the resources and team we need to handle your recovery.

SERVPRO has been in business since 1967 and quickly became an industry leader in the restoration business. Today, there are more than 2,000 locations all around the nation, including ours locally owned and operated right here in the Pewaukee and Sussex area.

Our team is the total package when it comes to restoration and cleaning up after disasters. We have the training you deserve and the experience you can rely on to ensure your reconstruction goes smoothly. Every one of our employees is trained on how to tackle every aspect of your disaster, and we only use the top-of-the-line equipment on your project.

With our rich history and reliable team that loves the Pewaukee and Sussex area just like you do, you can rest assured that your home is in good hands with us.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Is Your Business Ready For Disasters? | SERVPRO of Pewaukee & Sussex

12/15/2023 (Permalink)

emergency ready plan binder SERVPRO of Pewaukee & Sussex is Here to Help® with your business' ERP. Call us today to start the process!

If it seems like you are seeing more coverage of natural disasters on TV and on social media lately, it’s because you are! Natural disasters have been increasing over the last five years across the country. 

While you may have been lucky so far and avoided a natural disaster or serious damage at your business, that doesn’t mean that it will always be this way. Planning for disasters can help you stay in control and it can help you recover faster. 

Creating a reliable emergency plan is the key! Our team can help create a robust plan that can guide you through many different disaster scenarios. 

Why a Plan Should Matter to You 

Since natural disasters are simply becoming more commonplace, creating your plan before one strikes our area can help keep your team safe and can even reduce the risk of your building suffering serious structural damage. 

Disaster situations can have a serious impact on your business. The sheer amount of damage caused can be overwhelming, but it can also cause a significant financial strain when it comes to restoration needs or long-term closures during repairs. 

Having a response plan in place is also helpful in getting back to work faster! Many businesses actually don’t reopen after suffering a disaster because the work is either too extensive or the repairs are too expensive. We don’t want that to happen to you and your business.

Building an Emergency Ready Plan

SERVPRO of Pewaukee & Sussex has the perfect solution for businesses just like yours. Our team can help you create an Emergency Ready Plan that will be tailored to your specific business and your needs during various different emergency situations. 

Our team will assess your business and do a thorough overview of the different threats that could impact your building on a daily basis. For example, an emergency plan for a large warehouse that works with dangerous chemicals will be much different than one for a small storefront that sells homemade goods. However, they are both important to have!

The plan will include what to do before, during and after a disaster, and it will include all kinds of safety and preparation steps. We will explain how to create an evacuation route, where to store your fire extinguishers and how to prepare your employees to grab essential items on their way out the door to safety. 

We will also take the time to outline a specific communication strategy that your team can follow. Knowing who is in charge of what is crucial to staying in control and avoiding chaos. Your Emergency Ready Plan will outline the chain of command and assign tasks like calling 911 and grabbing fire extinguishers to certain people so that everyone knows what is expected of them. 

Our Emergency Ready Plan is the total package! Your business deserves to come out on top after any sort of disaster, and we can help you do that. Being prepared is the best offense you can have when it comes to the unexpected. 

Ready to create your Emergency Ready Plan for your business? Contact us for your free assessment to start the plan you need.

Home Damage Possibilities in the Winter | SERVPRO of Pewaukee & Sussex

12/8/2023 (Permalink)

ice and snow stacked on a frozen roof Don't let winter weather destroy your home! Call SERVPRO of Pewaukee & Sussex to mitigate water damage faster.

The winter weather has arrived in the Pewaukee area, and unfortunately, it is here to stay for a while. As proud midwesterners, we know how to handle the freezing cold and the snowy days, but severe weather will always have us running to the safety and comfort of our homes. 

We are at risk of suffering through severe weather no matter what time of year it is, but the strong wind, heavy snow and icy conditions can make it hard to get anywhere and it can be hard on our homes. 

Knowing the different ways that your home can be damaged can help you avoid serious damage and it can help you stay safer when Old Man Winter comes to town. 

The Biggest Risks to Watch For 

The risks to your home from outside sources can vary accordingly, but we are uniquely vulnerable to the winter weather any time from October to April. Talk about a lot of potential for severe weather!

If snow falls hard and fast enough, it can pile up on your roof and prevent your gutters from working properly, it can block vents so your home can’t ventilate properly, and water leaks can infiltrate your home from your roof all the way down to your basement if water gets into any cracks in your foundation. 

Wind also has the potential to wreak havoc on your home during the winter. Winter wind can blow snow and other debris against your house or ice over important parts of your home. 

When the Damage Leads to More Damage

As if suffering through winter weather damage isn’t enough, it can quickly become a worsening situation the longer it is left unaddressed. Water in your basement or in your attic can quickly create structural issues and it can even spark mold infestations if the water lingers for too long. 

Blocked vents due to snow or ice cover can become dangerous or even deadly in mere minutes. If your vents cannot eliminate carbon monoxide, it can back up into your home and cause carbon monoxide poisoning.

Wind can tear up shingles and damage your roof, which can lead to structural integrity problems, ice dams and frustrating water leaks all over your home. If you suffer any sort of water or storm damage during the course of the winter season, SERVPRO of Pewaukee & Sussex is here to help. 

Our team is trained to respond quickly to your call for help, and we will get right to the point of clearing out damaged debris, drying up water and addressing necessary repairs. We will ensure that the source of the problem is repaired as well as the resulting damage from the water or wind. We will even work with your insurance company to make your recovery process that much easier.

Stay warm out there, folks! If you suffer winter home damage, call SERVPRO of Pewaukee & Sussex for a quick restoration. 


Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

The Danger of Compounding Home Damage | SERVPRO of Pewaukee & Sussex

12/1/2023 (Permalink)

residentail home with roof destroyed and debris falling down If you discover damage in your residence, call SERVPRO of Pewaukee & Sussex right away.

Our homes experience the threat of damage every day. The potential for volatile weather, fires and even unsuspected structural aging can lead to significant damage that needs to be addressed quickly.

While it can be scary to think about what could happen on any given day, knowing what to expect and how to react when something does happen can minimize your situation.

SERVPRO of Pewaukee & Sussex is always here to help you recover from disaster, so call us as soon as you discover damage. We explain more about the different damage situations that our community could suffer below.

The Biggest Threats to the Pewaukee Area

We are lucky to experience all four seasons throughout the year, but that also means we are vulnerable to the different threats that come with each season. Storms and tornadoes can occur in the summer, heavy rain can make a big impact in the fall, blizzards and heavy snow can collapse roofs and cause other troubles in winter, and spring flooding can leave our basements soaked. In addition to weather events, regular home accidents like leaky pipes or house fires are also always a possibility.

Water damage can occur from storms or flooding, but it can also happen when appliances leak or if a seal around a water line gets worn down. Fire can also be caused by natural sources like lightning strikes, but house fires are much more likely to occur due to human error or negligence.

The Threat of Lingering Damage

Each home damage situation can be frustrating to deal with, but unfortunately, your problem may only be just getting started. Lingering damage can lead to all kinds of issues. For example, a flooded basement will result in extensive water damage, but any sort of residual moisture will cause mold to grow that can affect your foundation or the structural integrity of your home.

The same is true for house fires. A single fire can lead to extensive damage that leaves your walls, floors and possessions burned, but lingering soot and smoke can make it to parts of your home that never were touched by the flames. On top of that, water damage is also a common issue with house fires due to the water or chemical agents used to extinguish the flames.

No matter what happens in your home, recovery is crucial. Our team is able to help you overcome damage faster, and we will work hard for you from start to finish.

If your home suffers a water disaster, our water damage restoration process will be thorough and efficient. We will remove the excess water, clean and sanitize your space, and tackle repairs quickly. We will also ensure any lingering odors are removed as well.

We will do the same for house fires. We will repair the burned areas of your home while tackling soot and smoke removal. Once your space is clean, we will address any water damage issues and start your reconstruction process. We can handle every aspect of your construction even if it involves tearing down a part of your house and rebuilding it.

We are a full-service restoration company, so you can relax and rest easy knowing that you only have to work with us in order to overcome your damage. There will be no need to coordinate repairs with multiple different contractors because we can handle it all for you in no time at all.

Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

Tips For a Fire-Free Holiday Season | SERVPRO of Pewaukee & Sussex

12/1/2023 (Permalink)

Feet in woollen socks by the winter fireplace The holiday season is upon us! SERVPRO of Pewaukee & Sussex has your back with these helpful fire safety tips this winter.

Happy holidays, everyone! However you celebrate and whatever holidays you observe with your family, you are most likely gearing up for parties, gatherings and celebrations with your loved ones. That also means you are probably planning to spend some time in the kitchen making food to bring with you!

Kitchen fires are the leading cause of house fires in our community, especially during the winter season. Taking steps to reduce your risk can help you stay in control and avoid serious fire damage during one of the best times of the year. 

Preparing a Safe Work Area
Having a safe work station is always crucial, especially when you are using heat to cook. Start by removing as many flammable items away from your burners and oven and clear any clutter from your floor. 

Put away pot holders, oven mitts, wooden utensils and kitchen towels if you are not actively using them and try to limit who is allowed to be in the kitchen while you work. A single accident from a curious child or a clumsy pet can have serious consequences. 

In addition, you should be dressing responsibly in the kitchen as well. Loose apron strings, long sleeves and holiday attire can quickly catch on fire if they get too close, so avoid loose-fitting clothing and be sure to roll up your sleeves. 

Watch Your Pans
Don’t leave the kitchen for any reason while you have food on the stove or in your oven. Grilling, frying, boiling and baking all carry fire risk, and even stepping away for a moment can be enough for a spark to catch and spread.

If your holiday traditions include deep-frying a turkey or other meat, do so with extreme caution. Partially frozen turkeys can react poorly with the oil or an overfilled fryer drum can quickly become a massive fire issue. Set up your fryer on a level surface and have one person be responsible for the entire cooking process.

Get Ready For the Unexpected
We all know that fires aren’t always preventable, but you can still take some preventive steps to help reduce your risk. Installing smoke alarms on every level of your home and checking the batteries often will ensure you are alerted to any developing situation. Make sure the one near your kitchen is working before you get started.

You should also have a lid or cookie sheet nearby that you can quickly toss over the top of a pan that catches fire. Smothering kitchen fires is always recommended. If you don’t have a fire extinguisher in your kitchen, now is the time to go out and get one. Store it in an easily accessible area so everyone can get to it quickly.

Happy holidays from our team to you! We hope you have a wonderful season, and remember that we are always here for you if you do suffer from fire damage. We will help you recover faster so you can get back to your festivities ahead. 



House fires can happen in the blink of an eye. Contact us for a quick restoration day or night!