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Fire & Water - Cleanup & Restoration

The Stinky Reality of Unexpected Sewage Leaks | SERVPRO of Pewaukee & Sussex

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Pewaukee & Sussex is always ready to respond to your call when biohazard incidents strike.

One minute you are going about your day at work or at home and the next, you are hit with the overwhelming smell of what is undoubtedly sewage. While you rush to cover your nose and mouth, you are most likely also trying to track down the source so you can figure out what is going on.

Sewage leaks are always frustrating when they occur, but they are unfortunately a reality for many Americans every day! Knowing what to do when this happens to you can help you stay in control and recover faster.

The First Few Steps

Sewage backups happen whenever the wastewater in your pipes cannot flow in the direction that it is supposed to. Normally, water will flow down and away from your home via the pipe system in place, but if it gets clogged or blocked somehow, that wastewater will be forced backward into your sinks, tubs and toilets. Sewage can also start to leak out of any pipes if there are any loose connections or holes in the lines themselves.

No matter how the sewage leak started, tackling it quickly is crucial. Water is categorized into varying levels of toxicity, with white water being the least toxic and black water being the most toxic. Can you guess which category sewage falls into? Sewage most definitely is categorized as black water because it can harbor really dangerous bacteria, viruses and microbes that can be detrimental to your health.

Since sewage is considered a toxic substance, do your best to stay out of the water. If you are able to access the shutoff valve for the pipe without getting wet or messy, do so right away to stop the flow of water. Once the situation is partially under control, give us a call and then start opening up windows and turning on fans to let the fumes escape.

Where the SERVPRO® Team Comes In

When it comes to cleaning jobs, we are highly trained and ready to work. Our team will start our conversation with you by asking all kinds of questions to better understand your situation. Once we have a good idea of the scale of the cleanup, we will pack up our trucks with the right equipment and we will be on our way to you!

While you wait for us to show up, snap a few photos of the situation. While these photos most likely won’t be on any holiday cards any time soon, they are necessary for your insurance company to understand the scale of your situation. They will help make your claim that much smoother.

Our team will work quickly to identify the problem that caused the leak, and we will tend to any repairs so that the situation can’t happen again. Simultaneously, we will start cleaning up the area by removing the sewage and wastewater. You can bet that we will be decked out head to toe in the latest and most protective safety gear!

We can also employ our deodorizers at this time to remove any traces of that stinky sewage smell. Finally, if the lingering water caused any sort of damage to your property, we can address those repairs as well.

Don’t be overwhelmed by the stink! Contact us right away so we can take control of your sewage leak and help you recover faster.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

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