Fire Damage Process Overview

6/9/2021 (Permalink)

Soot Cleaning

Emergency Fire Damage Process Overview

ONE HOUR:
Within one hour from notice of loss, SERVPRO of Pewaukee and Sussex will contact you to arrange for service. You'll know help is on the way.

FOUR HOURS:
Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly.

DETAILED EXPLAINATION:
We will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

PRETESTING:
We then pretest for restorability, working from the source of the damage outward.

EIGHT HOURS:
Within eight hours of on-site arrival, a verbal or written briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

CLEANING, RESTORATION, and DEODORIZATION:
We will work neatly and efficiently to help you regain control on your property when a damaging event has occurred. We ONLY use state-of-the-art restoration techniques to ensure your property is taken care of the first time.

FINAL WALK-THROUGH:
After all work has been completed and equipment removed, a final walk-through will be conducted with you to help ensure your satisfaction.

If your property has suffered a fire damage or has soot damage, call SERVPRO of Pewaukee and Sussex at 262.696.6336. We are always Here to Help!